Company profile

Business summary

eFlux is a professional technology services business specialising in IT consulting and support services, and all associated maintenance and product distribution covering the Wide Bay and Gold Coast areas. We are qualified, devoted to the industry, dedicated to our clients, and professional in all manners of our service.

Business founding

eFlux is the result of a strategic merger between two IT companies. Both companies were localised industry leaders within the Wide Bay region and presented as strong competitors with healthy businesses. With expansion goals and business principals aligned, a strategic merger was established to more readily service the local market by securing a more comprehensive range of skilled and qualified professionals.

Vision/objective

To provide unrivalled service, developing eFlux in the professionally recognised, trusted and port of call brand that defines professional IT services.

Principles

eFlux operates as an adaptive enterprise, with a respectful team, who trade openly, fairly, ethically, and professionally.

Daniel Borrowman
Daniel Borrowman

Managing Director

Entrepreneur, determined, hard-working and never afraid of a challenge are all perfect reasons why Daniel has been offering successful IT Services with a reputation of outstanding service. Daniel first opened Group IT’s doors in 2006 with a vision to provide a higher level of service than what was currently being offered in the IT solutions industry in Bundaberg and Wide Bay area. Having successfully completed this goal, Daniel realised the possibilities to grow and expand the IT services in Bundaberg would benefit from a strategic merger with another outstanding IT service provider in the Region. This led to the introduction of a stronger, professional IT services company, eFlux, who opened their doors for trading on October 1, 2013. eFlux has since opened an office on the Gold Coast to support strong growth and to provide a higher level of expertise across the company.

Our Experts.

eFlux attracts, employs and retains the highest caliber of qualified personnel within our service areas. To ensure we are able to substantiate this boast, we are committed to the continued professional development of our staff. It is a requirement of employment with eFlux that each employee complete management approved and industry relevant training every year.

Lisa Kelly
Lisa Kelly

eFlux Office Manager

Lisa is an experienced office manager with more than 15 years in both the IT and management industries. With a diploma in IT and in Front line Management, she is the perfect fit as eFlux’s Office Manager.

Lisa is customer focused and with her intimate IT knowledge and ability to build great IT teams, she makes your interaction with eFlux smooth and easy every time.

Luke Volzke
Luke Volzke

IT Strategy Manager/Senior Technician

With 10+ years of experience and education in the IT industry, Luke is not only our IT Strategy Manager, he is also the technical team’s leader and knowledge champion.

Luke has the knowledge and understanding of all IT aspects that can be utilised in your business to create the best IT environment possible for you.

Jessica Cause
Jessica Cause

Service Coordinator

The happy voice at the other end of the phone, Jess is ready for your support calls.

With her IT knowledge, Jess can assure your support concerns are addressed by the right technician with the right amount of urgency.

Jess keeps our technicians busy and ensures your support tickets are not forgotten about.

Phillip Coronakes
Phillip Coronakes

Senior Technician/Consultant

Phillip is a resourceful and motivated IT professional that served in the Australian Army for 6 years. Phillip has over 7 years experience working in various areas of the Information Technology Sector.

His knowledge and ability across many platforms is a valuable asset to keeping your business running smoothly. With strong communication skills and excellent customer interaction, you can rest assured you are being looked after.

Jarrad Lambert
Jarrad Lambert

Senior Technician/Consultant

Professional, Proficient & Perfectionist; the best describing words for Jarrad. After many years working on high-end, enterprise level equipment around the globe, Jarrad brings his knowledge to the eFlux team.

Equipped with the knowhow and competence, Jarrad’s proactive approach to business technology is an enormous advantage to our customers.

Andre Otto
Andre Otto

Technician

Andre has multinational experience with 10+ years delivering turnkey solutions for small and medium businesses across the UK, South Africa and Australia.

With certificates and qualifications from the Microsoft suite, his knowledge and professional approach to the variety of technical issues is essential to your business. His expertise and talent enable Andre to tackle anything thrown at him.

Dean McCowan
Dean McCowan

Business Development Consultant

Dean brings a wide range of experience and ability not just in IT, but in understanding individual business needs. He has served with the RAAF and now brings his discipline and ability to you.

Dean is not your typical salesman. He goes out of his way to understand the needs of each business and the goals they are trying to accomplish. He understands that each business has their own individual needs and ensures you have the right technician and plan in place for your business to achieve the IT backbone that it deserves.

Adam Dullaway
Adam Dullaway

Junior Technician

Adam is an accomplished Junior Technician with the desire to be a knowledgeable and experienced Senior. He is committed to improving and refining his IT skills as he supports our customer base.

With his confident and positive nature, his skill set is expanding rapidly and he certainly has the experience to assist our customers with the majority of their day to day needs. What he doesn’t know, he’s keen to find out and add to his abilities.

Happy Clients.

Daniel and the team at eFlux are fantastic to deal with. Luke has been our main point of call and has always been courteous and prompt when we have experienced any issues.

– Nathan

Called Dean Wednesday morning about an issue, he called back within 30 minutes and scheduled a call with the eFlux tech team. Tech team member spoke to google to establish that we didn’t actually have the functionality we thought we had. I got a very comprehensive email and was able to get the functionality added onto our current g suite subscription. Problem solved same day!! (and this issue had been ongoing for over 3 weeks, consuming vast amounts of staff time with no way forward. An extremely good analogy as to why every organisation of more than one person needs tech support unless you have someone in house who is a tech wizard.

– Debra

Thank you so much for all of your support. You have shown such patience and attention to detail in all of our encounters, and it is very much appreciated!

– Kylie

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